Service Request Hub
Do you need support?
Support for Workday is available to employees at all member colleges. It’s simple, just submit a service request through your college’s Help/Service Desk. They work with your college’s subject matter experts to answer questions, resolve challenges, and complete requests. If needed, your college will forward your request to the CHESS Service Desk for resolution.
How to create a service request at your college:
Central New Mexico Community College
supportservices@cnm.edu
Clovis Community College
helpdesk@clovis.edu
Luna Community College
support@luna.edu
Northern New Mexico College
nnmc.zendesk.com/hc/en-us/requests/new
San Juan College
sjc-itc.samanage.com/incidents/new.portal
Santa Fe Community College
oitservicesupport@sfcc.edu
Step 2
Follow-up on a Service Request
Do you already have a service request that has been escalated to the CHESS Service Desk?
Use the links below for your college to:
- Search for closed service requests,
- Post updates to open service requests,
- Ask questions to the CHESS subject matter expert (SME) who is assigned to the service requests,
- Access tip sheets and a glossary of Workday terms.
Use the service request hub links below for your college:
Central New Mexico Community College
chesscnm.alembacloud.com/production/portal.aspx
Clovis Community College
chessclovis.alembacloud.com/production/portal.aspx
Luna Community College
chessluna.alembacloud.com/production/portal.aspx
Northern New Mexico College
chessnnmc.alembacloud.com/production/portal.aspx
San Juan College
chesssjcc.alembacloud.com/production/portal.aspx
Santa Fe Community College
chesssfcc.alembacloud.com/production/portal.aspx