Jobs

Position Summary  

As a member of the CHESS Shared Data Reporting Office, the CHESS Data Reporting Analyst is essential to providing transformational support to meet the data and reporting goals and initiatives of CHESS and its member colleges through Workday reporting tools and Prism Analytics.  The role will provide data reporting services for all areas of the Workday system (HCM, Finance, Payroll, Student) and will participate fully in the definition of detailed data governance framework.  

Duties and Responsibilities 

• Maintain knowledge of Workday’s reporting tools and functionality.  
• Support the maintenance of Workday as a reporting and Prism expert, applying best practices and defined standards.  
• Collaborate with college stakeholders to design, develop, and test simple to complex Workday reports (advanced, matrix, composite), dashboards, discovery boards, and Prism data sets.  
• Provide cross-functional understanding of data and its intersections and inter-dependencies across the overall Workday ecosystem to support member colleges.   
• Provide technical guidance for the member colleges and serve as a subject matter expert for Workday reporting and Prism.  
• Work with the CHESS Enterprise Systems & Services teams to define and edit security domain policies and other Workday objects to achieve the strategic needs of CHESS and its member colleges.   
• Coordinate with CHESS Enterprise Systems & Services in the review of Workday system upgrades and releases to determine overall impact on existing processes and reports. Conduct regression testing and make recommendations for future enhancements/functionality with an eye to improve the overall Workday environment and user experience.   
• Assist in the review and documentation of new and revised reporting and Prism requirements and implementation plans.  
• Participate in the management of a data governance framework for CHESS and CHESS member colleges.  
• Engage with Workday Community to understand technology capabilities and recommend solutions that address business needs.   
• Serve as an escalation resource for Tier 2 & 3 reporting and Prism issues.  

Minimum Qualifications 

• Bachelor’s degree  
• 1 year of direct Workday experience  
• 2-3 years of experience specifically related to the duties and responsibilities listed above  
• Relevant experience may be substituted for education on a year-to-year basis 
• A thorough knowledge of federal and state higher education reporting regulations, preferred 

Preferred Qualifications 

• Experience working for or with a nonprofit shared service 
• At least one year of experience working with Prism Analytics data sources 
• Proficiency with both quantitative and qualitative approaches to data collection and analysis 
• The ability to communicate and explain effectively to non-technical audiences both in writing and verbally  
• Ability to work independently and collaboratively to meet deadlines   
• Multi-college experience 

Work Environment/Physical Demands  

This position is fully remote. The employee is expected to maintain a suitable home workspace; CHESS will provide all necessary equipment and supplies. Work is primarily performed in a remote office environment and may require extended periods of sitting and computer use, with occasional standing, walking, or lifting. 

CHESS is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position. 

Schedule Designation 

• This position is eligible for fully remote work within approved states where the member colleges are authorized to employ staff (AZ, CO, NM, OK, TX, UT) 
• Typically 8:00am – 5:00pm MST, Monday through Friday. 
• May be required to work occasional evenings and weekends 

Application Instructions 

• CHESS Employment Application 
• Resume 
• Cover Letter 
• Unofficial Transcripts 

Notice of Background Check and Education Verification 

All offers for employment with CHESS are contingent upon the successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.  

Additional Comments to Applicants 

Applications are disqualified in the first level of review if they do not meet Minimum Qualifications listed in this job posting (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience). Relevant experience pertains to minimum qualifications, Summary / Basic Function, and Preferred Qualifications / Knowledge, Skills, and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of CHESS’s Hiring Process. If information presented in the application material does not clearly address the minimum qualifications, job summary / basic function, and preferred qualifications / knowledge, skills, and abilities.  

EEO Statement 

As an EEO employer, Collaborative for Higher Education Shared Services (CHESS) will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. CHESS hires only individuals fully authorized to work in the U.S.  

ADA Statement 

CHESS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CHESS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes.

Apply

If this exciting opportunity is appealing, please submit a letter of interest, resume, and any relevant supporting materials to Barb Griego, CHESS Data Reporting and Analysis Director, at chess.jobs@chess.edu. Applicants will be reviewed as submitted. For best consideration, apply by August 24, 2026.

Position Summary: 

The CHESS ESS Business Analyst role within the CHESS Enterprise Systems and Services (ESS) Shared Services organization, provides functional and technical support for the Workday Enterprise Resource Planning (ERP) and Student Information System (SIS) platform. Reporting to the CHESS ESS Senior Director Enterprise Systems and Services, this position delivers Tier 2/3 support and assists with administration and optimization of Workday business processes, security, and integrations. The business analyst partners with stakeholders to gather requirements, analyze processes, and deliver system solutions while troubleshooting issues, supporting testing and releases, and maintaining system stability and data integrity. The role also supports continuous improvement through process enhancements, reporting, documentation, cross-functional collaboration, and end-user guidance and training.  

Candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored visa support (e.g., H-1B, TN, O-1). CHESS is unable to provide immigration sponsorship for this position. 

Responsibilities and Duties 

• Provide functional and technical support for the Workday platform, including troubleshooting and resolving system and business process issues.  
• Partner with stakeholders to understand business needs, analyze processes, and support the delivery of effective system solutions aligned with organizational objectives.  
• Assist in the configuration, testing, implementation, and ongoing maintenance of Workday system functionality, including business processes, security, and integrations.  
• Support system enhancements, projects, and releases by participating in design, testing, deployment, and post-implementation activities.  
• Contribute to system testing efforts, including planning, execution, and documentation of results, to ensure quality and reliability of system changes.  
• Monitor and support Workday updates and enhancements, evaluating impacts and helping optimize system capabilities.  
• Perform issue analysis and resolution activities to maintain system performance, stability, and data integrity.  
• Support security administration and compliance activities, including role maintenance, access reviews, and audit support.  
• Assist with integration support and data exchange processes between Workday and other systems.  
• Develop and maintain documentation, reports, and other resources to support operations, decision-making, and knowledge sharing.  
• Provide user support, guidance, and training to promote effective system utilization.  
• Collaborate with cross-functional teams, including internal partners and external vendors, to support service delivery and system improvements.  
• Stay informed on system capabilities and industry best practices and share relevant knowledge with team members.  
• Serve as a resource for escalated issues within the support model.  
• Identify and contribute to opportunities for continuous improvement in processes, systems, and service delivery.  
• Performs other related duties as assigned.  

Knowledge, Skills, and Abilities 

• Knowledge of enterprise systems and related processes, including system functionality, data management, reporting, and change management concepts.  
• Knowledge of enterprise systems and business processes in a higher education or similar environment. 
• Knowledge of system testing, release processes, and basic security and access control practices.  
• Skill in analyzing issues, troubleshooting problems, and supporting effective solutions.  
• Skill in written and verbal communication, including documenting processes and conveying information to a variety of audiences.  
• Skill in organization, time management, and attention to detail to manage multiple priorities and ensure accuracy.  
• Ability to interpret visual data, including color-coded information, as needed for system configuration, reporting, or troubleshooting, with or without reasonable accommodation. 
• Ability to gather and interpret business needs and support the delivery of effective system-based solutions.  
• Ability to support system-related activities, including configuration, testing, implementation, and ongoing maintenance.  
• Ability to collaborate with stakeholders and work effectively in a team-oriented environment while providing quality customer service.  
• Ability to provide guidance and support to users to promote effective system utilization.  
• Ability to maintain confidentiality and adhere to organizational policies, procedures, and compliance requirements.  
• Ability to identify opportunities for improvement and contribute to continuous improvement efforts. 

Minimum Qualifications 

• Bachelor’s Degree. 
• Two (2) years of direct ERP or large platform experience. 
• Relevant experience may be substituted for education on a year-to-year basis. 
• Demonstrated ability to troubleshoot complex system and data issues.  

Preferred Qualifications 

• Experience supporting Workday in a higher education environment. 
• Experience with Workday or a similar enterprise system, including familiarity with business processes and security concepts.  
• Experience supporting Workday integrations (EIB, Core Connectors, Studio) and data exchange processes between enterprise systems.  
• Experience supporting system releases, updates, or governance practices in a complex organizational environment. 

Work Environment/Physical Demands 

This position is fully remote. The employee is expected to maintain a suitable home workspace; CHESS will provide all necessary equipment and supplies. Work is primarily performed in a remote office environment and may require extended periods of sitting and computer use, with occasional standing, walking, or lifting of light objects. 

CHESS is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position. 

Schedule Designation 

• This position is eligible for fully remote work within approved states where the College is authorized to employ staff. (AZ, CO, NM, OK, TX, UT)    
• Typically, 8:00 am – 5:00 pm MST, Monday through Friday. 
• May be required to work evenings and weekends 

Application Instructions 

• CHESS Employment Application 
• Resume 
• Cover Letter 
• Unofficial Transcripts 

Condition of Employment 

Employee will be assigned to perform duties with the Collaborative for Higher Education Shared Services (CHESS). 

Notice of Background Check and Education Verification 

All offers for employment with Santa Fe Community College (SFCC) or Central New Mexico Community College (CNM) are contingent upon the successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards. 

Additional Comments to Applicants 

Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of the Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may. 

EEO Statement 

CHESS and its Member Institutions will not discriminate in their employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Applicants must be lawfully authorized to work in the U.S. Currently, visa sponsorship is not available.  

ADA Statement 

In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CHESS and its Member Institutions will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes. 

Apply

If this exciting opportunity is appealing, please submit a letter of interest, resume, and any relevant supporting materials to Michael Chavez-Kerr, Senior Director, Enterprise Systems & Services (ESS), at chess.jobs@chess.edu. Applicants will be reviewed as submitted. For best consideration, apply by August 14, 2026.

Position Summary  

The ESS Applications Senior Analyst role within the CHESS Enterprise Systems and Services (ESS) Shared Services organization handles coordinating application support for our Applications Support Services team, including functionality and development activities, Release Management, ERP Innovation Initiatives, and operational oversight of third-party platforms such as Kainos. This role ensures system reliability, effective testing practices, compliance with audit requirements, and alignment between operational teams and business stakeholders. This role will report to the Enterprise Applications Services Manager and work as a lead providing tier 3 support.  

Candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored visa support (e.g. H-1B, TN, 0-1). CHESS is unable to provide immigration sponsorship for this position 

Key Responsibilities 

• Identify opportunities to improve operational processes, automation, and system reliability. 
• Develop metrics and reporting to monitor operational performance and service delivery. 
• Develop and support operational procedures and documentation. 
• Support initiatives that use AI and emerging technologies within the organization’s ERP ecosystem. 
• Coordinate pilot projects, testing environments, and operational readiness for innovative solutions. 
• Work with enterprise system leaders to evaluate opportunities for automation and process optimization. 
• Coordinate and manage Workday release schedules across development, testing, and production environments including report release outcomes, issues, and post-release improvements. 
• Oversee coordination of system and user acceptance testing activities. 
• Support internal and external IT audits related to system development and operational processes. 
• Maintain documentation of system controls, change management activities, and operational procedures. 

Knowledge, Skills, and Abilities 

• Knowledge of enterprise applications and related processes, including application functionality, data management, reporting, and change management concepts 
• Knowledge of applications testing, update processes, and basic security and access control practices 
• Expertise in Workday Business Process frameworks and security model 
• Knowledge supporting Workday Integrations (e.g. EIB, Core Connectors, Studio) 
• Knowledge of enterprise application release management cycles, tenant strategy, and governance frameworks 
• Knowledge of audit, compliance and data governance standards.  
• Skill in Agile methodologies within a fast-paced environment 
• Knowledge of enterprise-scale testing (e.g. user, stress, regression) 
• Ability to operate in a shared services or centralized support environment 

Minimum Qualifications 

• Bachelor’s Degree  
• Two (2) years of direct ERP or large platform experience.  
• Relevant experience can be substituted for education on a year-to-year basis.  
• Proven ability to troubleshoot complex system and data issues 

Preferred Qualifications 

• Deep expertise in Workday business process framework and security model 
• Experience overseeing or supporting Workday integrations (EIB, Core Connectors, Studio) 
• Experience with enterprise application release management cycles, tenant strategy, and governance frameworks 
• Experience operating in a shared services or centralized support environment 
• Experience with audit, compliance, and data governance standards Solid knowledge of Agile methodologies within a fast-paced environment. 
• Experience with enterprise-scale testing (e.g., user, stress, regression, etc.). 
• Solid knowledge of Agile methodologies within a fast-paced environment. 
• Experience with enterprise-scale testing (e.g., user, stress, regression, etc.). 

Work Environment/Physical Demands  

This position is fully remote. The employee is expected to maintain a suitable home workspace; CHESS will provide all necessary equipment and supplies. Work is primarily performed in a remote office environment and may require extended periods of sitting and computer use, with occasional standing, walking, or lifting. 

CHESS is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position. 

Schedule Designation 

• This position is eligible for fully remote work within approved states where the member colleges are authorized to employ staff (AZ, CO, NM, OK, TX, UT) 
• Typically 8:00am – 5:00pm MST, Monday through Friday. 
• May be required to work occasional evenings and weekends 

Application Instructions 

• CHESS Employment Application 
• Resume 
• Cover Letter 
• Unofficial Transcripts 

Notice of Background Check and Education Verification 

All offers for employment with CHESS are contingent upon the successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.  

Additional Comments to Applicants 

Applications are disqualified in the first level of review if they do not meet Minimum Qualifications listed in this job posting (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience). Relevant experience pertains to minimum qualifications, Summary / Basic Function, and Preferred Qualifications / Knowledge, Skills, and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of CHESS’s Hiring Process. If information presented in the application material does not clearly address the minimum qualifications, job summary / basic function, and preferred qualifications / knowledge, skills, and abilities.  

EEO Statement 

As an EEO employer, Collaborative for Higher Education Shared Services (CHESS) will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. CHESS hires only individuals fully authorized to work in the U.S.  

ADA Statement 

CHESS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CHESS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes. 

Apply

If this exciting opportunity appeals to you, please submit a letter of interest, resume, and any relevant supporting materials to Michael Chavez-Kerr, Senior Director, Enterprise Systems & Services (ESS), at chess.jobs@chess.edu. Applicants will be reviewed as submitted. For best consideration, apply by August 21, 2026.

Position Summary 

The CHESS ESS Technical Analyst supports Enterprise Resource Planning (ERP) and Student (SIS) and other enterprise operations within the CHESS Enterprise Systems and Services (ESS) Shared Services department, focusing on integration administration, system optimization, and data integrity across functional groups. Reporting to the CHESS ESS Senior Director Enterprise Systems and Services, this role partners with stakeholders to translate business needs into technical solutions and participates in system enhancements, testing, deployment, and support. The position provides Tier 2/3 support, resolves complex issues, and drives continuous improvement to ensure reliable, efficient system performance.

Candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored visa support (e.g., H-1B, TN, O-1). CHESS is unable to provide immigration sponsorship for this position. 

Responsibilities and Duties 

• Design, configure, test, and support Workday integrations using Workday Studio, EIB, Core Connectors, and Web Services to ensure consistent and reliable data exchange across internal and external systems. 
• Monitor integration performance, troubleshoot errors, and resolve inbound and outbound issues across Workday functional areas and third-party vendor systems. 
• Partner with functional teams to gather requirements and translate business needs into scalable system configurations and technical solutions. 
• Perform data validation, audits, and reconciliation to ensure data accuracy, integrity, and adherence to governance standards. 
• Provide day-to-day production support, including ticket-based issue resolution, root cause analysis, and escalation of complex issues while maintaining strong service levels. 
• Serve as a technical resource for end users by troubleshooting system issues and supporting adoption of Workday functionality. 
• Support integration and system testing activities, including unit, system, regression, and user acceptance testing; coordinate vendor testing as needed. 
• Assist with vendor integrations, including file feeds, APIs, connectivity setup, and interface validation. 
• Support Workday biannual releases and weekly updates by evaluating impacts, executing test plans, and implementing required changes. 
• Monitor Workday Community and release documentation to recommend and implement new features and continuous improvements. 
• Assist with Workday security administration, including role assignments, domain access configuration, and support for access reviews and audits. 
• Ensure compliance with data governance standards, and applicable regulatory requirements. 
• Participate in system implementations, enhancements, and optimization initiatives, contributing to full lifecycle activities including design, testing, deployment, and post-production support. 
• Identify opportunities to improve automation, streamline processes, and enhance system efficiency. 
• Create and maintain comprehensive documentation for integrations, configurations, workflows, and troubleshooting procedures. 
• Adherence to SFCC and CNM institutional policies and procedures. 
• Performs other related duties as assigned.  

Knowledge, Skills, and Abilities 

• Knowledge of enterprise systems and business processes in a higher education or similar environment. 
• Knowledge of system integrations, data management, and lifecycle support practices. 
• Skill in troubleshooting and resolving technical issues and system errors. 
• Skill in analyzing data, processes, and system functionality to support effective solutions. 
• Skill in supporting testing and system enhancements. 
• Ability to translate business needs into practical technical solutions. 
• Ability to collaborate with cross-functional teams and communicate effectively with both technical and non-technical stakeholders.  
• Ability to interpret visual data, including color-coded information, as needed for system configuration, reporting, or troubleshooting, with or without reasonable accommodation. 
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a service-oriented environment. 
• Ability to maintain data accuracy, confidentiality, and compliance with organizational standards. 

Minimum Qualifications 

• Bachelor’s Degree. 
• Two (2) years of direct ERP or large platform experience. 
• Relevant experience may be substituted for education on a year-to-year basis. 
• Demonstrated ability to troubleshoot complex system and data issues.  

 Preferred Qualifications 

• Experience supporting Workday in a higher education environment. 
• Working knowledge of Workday HCM, Finance, Payroll, and/or Student functional areas. 
• Familiarity with Workday integrations (EIB, Core Connectors, Workday Studio, APIs) 
• Understanding of data governance, security models, and compliance frameworks (e.g., FERPA). 

Work Environment/Physical Demands  

This position is fully remote. The employee is expected to maintain a suitable home workspace; CHESS will provide all necessary equipment and supplies. Work is primarily performed in a remote office environment and may require extended periods of sitting and computer use, with occasional standing, walking, or lifting. 

CHESS is committed to providing reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position. 

Schedule Designation 

• This position is eligible for fully remote work within approved states where the member colleges are authorized to employ staff (AC, CO, NM, OK, TX, UT) 
• Typically 8:00am – 5:00pm MST, Monday through Friday. 
• May be required to work occasional evenings and weekends 

Application Instructions 

• CHESS Employment Application 
• Resume 
• Cover Letter 
• Unofficial Transcripts 

Notice of Background Check and Education Verification 

All offers for employment with CHESS are contingent upon the successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.  

Additional Comments to Applicants 

Applications are disqualified in the first level of review if they do not meet Minimum Qualifications listed in this job posting (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience). Relevant experience pertains to minimum qualifications, Summary / Basic Function, and Preferred Qualifications / Knowledge, Skills, and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of CHESS’s Hiring Process. If information presented in the application material does not clearly address the minimum qualifications, job summary / basic function, and preferred qualifications / knowledge, skills, and abilities.  

EEO Statement 

As an EEO employer, Collaborative for Higher Education Shared Services (CHESS) will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. CHESS hires only individuals fully authorized to work in the U.S.  

ADA Statement 

CHESS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), CHESS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes.  

Apply

If this exciting opportunity is appealing, please submit a letter of interest, resume, and any relevant supporting materials to Michael Chavez-Kerr, Senior Director, Enterprise Systems & Services (ESS), at chess.jobs@chess.edu. Applicants will be reviewed as submitted. For best consideration, apply by August 14, 2026.